Revenue Protection Infrastructure
We run the customer ops that protect your revenue.
Phone, email, and chat support for subscription and rebill eCommerce brands — built to stop refund leakage, win chargeback disputes, and save subscriptions. Month-to-month. No contracts. No setup fees.
Month-to-month · No contracts · No setup fees
Outcomes, not activity
The numbers we put our name on.
Trusted by fast-growing subscription brands
The leak
Every month, subscription brands lose revenue they already earned.
Chargebacks
2–3× costA chargeback costs 2–3× the sale once fees, penalties, and lost product are counted.
With Helpfully
Refunds
Mostly preventableMost refunds are preventable — nobody on the call had a save offer, exchange, or the authority to escalate.
With Helpfully
Subscription churn
12–18% first-bill12–18% first-bill churn is the silent killer most subscription brands aren't even measuring.
With Helpfully
Why Helpfully
Not a BPO. Not a chatbot. Infrastructure.
Revenue protection, not ticket-taking
Every refund, chargeback, and cancel is leaked revenue. We are built to stop the leak — not just close tickets.
A proprietary stack, wired into your CRM
We own the phones, Email AI, ticketing, dashboards, and save flows — natively integrated with Sticky.io, Checkout Champ, Phoenix, Shopify, and Spark.
AI where it wins, humans where it matters
Email AI runs the inbox and executes CRM actions; trained operators run the phones and saves; human QA reviews every interaction — AI included.
The Helpfully platform · owned end to end
Wired into your CRM
We don't rent tools. We own the operation.
Most outsourced support is a few agents on someone else's helpdesk. We built the whole stack — phones, Email AI, ticketing, dashboards, QA, the self-service portal — and wired it into the CRMs rebill brands run. You get an operation, not a seat count.
See the infrastructureCancel, refund within limits, sub change, order status — answered in seconds.
Legal threats, chargebacks, edge cases route to a trained operator automatically.
Email AI that resolves tickets, not just replies to them.
Our Email AI reads every inbound email, executes the action in your CRM — cancels, refunds within your rules, subscription changes, order lookups — and replies in seconds. Every action and every email is reviewed by human QA.
Explore Email AI-
01
Trained operator
A real person with authority — not a scripted "are you sure?" page.
-
02
Offer ladder
Pause → discount → swap → win-back, applied by cancel reason.
-
03
Measure stick rate
Second-, third-, fourth-bill stick rates, tracked separately.
Save flows that actually save subscriptions.
Generic "are you sure?" cancel pages don't save subscriptions. A trained operator with the right offer ladder at the right moment does. We build the flow, train the agents, and report save rate by cancel reason.
See save flows“They don't sell us hours — they run the operation. Refund leakage and our chargeback ratio both came down, and we can finally see where the money was going.”
How it works
Three ways to run it. No contracts either way.
Email AI only
Run our Email AI on your inbox with your own team. Our QA layer reviews every action.
- Proprietary Email AI
- Human QA on every action
- Integrated with your CRM
Full operation
We run phones, email, save flows, and disputes end to end. Most rebill brands choose this.
- Phones + Email AI + ticketing
- Save flows + chargeback response
- Dashboards + human QA
Your stack, our operators
Keep your helpdesk — we operate inside Gorgias, Zendesk, or Help Scout.
- We work in your tools
- Trained, compliance-ready agents
- Same QA + reporting
Revenue Protection Infrastructure
Find your leaks in 20 minutes. Free.
Tell us about your brand. We'll show you where support, refunds, chargebacks, and subscription flow are leaking revenue — and exactly how we'd fix it.