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Run a Split Test
How it works

An operation, not a seat count.

Most outsourced CX is hours sold on top of someone else's helpdesk. We run a different model. Here's exactly what it looks like.

What we run on

Four principles we run on.

  1. Everything we run is observable. You see what we see — refund leakage, save rate by cancel reason, dispute pipeline, QA scores.

  2. Nothing lives in one person's head. SOPs are documented, agents train from the same library, QA scores every interaction.

  3. Every client operation makes the next one better — benchmark data, vertical-tagged SOPs, dispute templates by reason code.

  4. No contracts. No lock-in. We're built to earn the next month, every month.

What you can see
On your live dashboard — the same view we run on.
Refund leakage by reason code
Save rate by cancel reason
Dispute pipeline open / in review
QA score human + AI, every interaction

Populated with your real numbers — not ours.

Earned monthly
3+ years
average client tenure — with no contracts holding anyone.
30 days
notice to cancel, any month. No lock-in, no minimums.
100%
of interactions QA-scored — human and AI alike.
Questions

The questions founders ask first.

No. Everything is month-to-month with 30 days' notice — no setup fees, no minimums. We earn the next month, every month, or you leave. Most clients stay 3+ years anyway.

No. We operate inside Gorgias, Zendesk, or Help Scout if you run one; if you don't, we run on ours. Either way, you don't switch tools for us.

Sticky.io, Checkout Champ, Phoenix, Shopify, and Spark. Our phone and email systems plug in so customers auto-match the moment they call or write.

No. There are no revenue minimums or size qualifications anywhere. If recurring billing is part of your model — at any size — we're built for it.

Live dashboards: refund leakage by reason, save rate by offer, the dispute pipeline, and QA scores on every interaction — human and AI alike.

It leaves with you — ticket history, recordings, SOPs, dispute records — exported in standard formats. No hostage tactics.
Revenue Protection Infrastructure

Find your leaks in 20 minutes.

Run us for 30 days. Your data, your metrics, your call. If we don't beat your current team, you've lost nothing.

Run a Split Test →
Month-to-month if you continue · No contract · No catch