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Helpfully

How it works

An operation, not a seat count.

Most outsourced CX is hours sold on top of someone else's helpdesk. We run a different model. Here's exactly what it looks like.

From audit to live

Four steps, then every month after.

  1. 01

    Free audit

    We look at your support, refunds, chargebacks, and subscription flow, and show you where revenue leaks.

  2. 02

    Build the operation

    Save flows, dispute templates, and SOPs built per offer — wired into your CRM.

  3. 03

    Go live

    Trained operators on phones and saves; the Email AI on the inbox; QA scoring every interaction.

  4. 04

    Earn the next month

    Month-to-month. You see the numbers live and decide to keep going — every month.

What we run on

Four principles we run on.

Legible

Everything we run is observable. You see what we see — refund leakage, save rate by cancel reason, dispute pipeline, QA scores.

Transferable

Nothing lives in one person's head. SOPs are documented, agents train from the same library, QA scores every interaction.

Compoundable

Every client operation makes the next one better — benchmark data, vertical-tagged SOPs, dispute templates by reason code.

Earned monthly

No contracts. No lock-in. We're built to earn the next month, every month.

See this run against your operation — free, in about 20 minutes.

Get a Free Audit

Questions

The questions founders ask first.

No. Everything is month-to-month with 30 days' notice — no setup fees, no minimums. We earn the next month, every month, or you leave. Most clients stay 3+ years anyway.

No. We operate inside Gorgias, Zendesk, or Help Scout if you run one; if you don't, we run on ours. Either way, you don't switch tools for us.

Sticky.io, Checkout Champ, Phoenix, Shopify, and Spark. Our phone and email systems plug in so customers auto-match the moment they call or write.

No. There are no revenue minimums or size qualifications anywhere. If recurring billing is part of your model — at any size — we're built for it.

Live dashboards: refund leakage by reason, save rate by offer, the dispute pipeline, and QA scores on every interaction — human and AI alike.

It leaves with you — ticket history, recordings, SOPs, dispute records — exported in standard formats. No hostage tactics.

Revenue Protection Infrastructure

Find your leaks in 20 minutes. Free.

Tell us about your brand. We'll show you where support, refunds, chargebacks, and subscription flow are leaking revenue — and exactly how we'd fix it.