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Chargeback Response

Stop chargebacks before they hit your MID.

If your chargeback ratio is climbing toward 0.9% — or the warning letters have already started — we run the operation that brings it back down. Dispute response by reason code, tracked win rates, processor coordination.

Month-to-month · No contracts · No setup fees

The 30-Day Split Test Your team Helpfully
Dispute win rate your data
Disputes resolved upstream your data
First response time your data
Response SLA your data
You pick the metrics. You keep the data. These bars fill in with your real numbers after 30 days — head to head against your current team.
The leak

The cost of doing nothing.

2–3×

what a chargeback actually costs once fees, penalties, and lost product are counted — every one you do not fight is a loss booked twice.

How we plug it

Three steps, measured end to end.

Map by reason code

Dispute packages templated by reason code; evidence collected automatically from your order, fulfillment, and session data.

Respond in hours

Response SLAs measured in hours, not days — the timing most disputes quietly fail on.

Track win rates

Win rates tracked per reason code, with processor coordination for brands under monitoring programs.

Most disputes fail on timing, evidence, or reason-code framing. Most teams treat disputes as paperwork; we treat them as a workflow with win rates attached. Most clients see the ratio start moving within 60 days — and there is no contract making you stay if it does not.

Proof
38–52% of the disputes we fight, won
60 days until the ratio starts moving, for most clients
~90 days typical time to come off a monitoring program
Chargeback Response

Find out what your disputes are really costing you.

Run us for 30 days. Your data, your metrics, your call. If we don't beat your current team, you've lost nothing.

Month-to-month if you continue · No contract · No catch